Your Ultimate Guide to Troubleshooting Print Screen Not Working on Windows


The “Print Screen” key on a keyboard allows you to take a screenshot of your entire screen or just a single window. When you press the “Print Screen” key, the screen image is copied to the clipboard, which you can then paste into an image editor or document.

Using the print screen function is easy, to take a screenshot of the entire screen:

  1. Make sure that the screen you want to capture is displayed on your monitor.
  2. Press the “Print Screen” key on your keyboard. This is usually located in the top row of the keyboard, near the “F12” key.
  3. Open an image editor or document where you want to paste the screenshot.
  4. Use the “Paste” function to paste the screenshot into the image editor or document.

But sometimes, the print screen function doesn’t work as expected. What happens? you may wonder. Don’t worry though, below are some troubleshooting tips to get the “Print Screen” key working again. You may also like How to enable dark mode on Windows PC and How to check the BIOS version on a Windows system.

Check Your Keyboard Settings

On Windows 10 and 11, go to Start > Settings > Ease of Access > Keyboard. Under “Print Screen shortcut,” make sure the toggle is set to “On.”


On Windows 8 or 8.1, go to the Start screen, type “keyboard,” and then click the “Keyboard” icon that appears. In the left pane, click “Print Screen” and make sure the toggle is set to “On.”

Update Your Printer Drivers

To update your printer driver on a Windows PC, follow these steps:

Enter “Device manager” into the Cortana search bar, and select the first result to open the device manager.


From the list of available devices, scroll down to “Print Queue” and expand it to reveal all the printer drivers.


Right-click on a driver from the list, and select “Update driver” option to update that driver. You should select the first option to browse the internet for the latest drivers.


You should repeat this step for the remaining drivers.

If the above steps don’t work, you can try downloading the latest driver from the manufacturer’s website and installing it manually. To do this:

  1. Go to the manufacturer’s website and search for your printer model.
  2. Look for a download or support section and download the latest driver for your printer.
  3. Run the downloaded file to install the updated driver.
  4. Restart your computer and try using the print screen again.

You can also check this out; How to install and use FreeOffice 2021 on Ubuntu.

Other Methods to Troubleshoot Print Screen Not Working

Here are a few other things you can try if the Print Screen key is not working on your Windows PC:

  1. Check to make sure the Print Screen key is not being pressed in combination with other keys, as this can prevent it from working.
  2. Try using a different keyboard to see if the issue is with the hardware itself.
  3. If you’re still having trouble, you can try using a third-party screen capture tool, such as Snipping Tool (comes with Windows) or Jing (free download).
  4. Make sure your graphics drivers are up to date. Outdated drivers can cause all sorts of issues, including problems with the Print Screen function.
  5. If none of the above steps help, try restarting your computer. Sometimes a simple restart can resolve a variety of issues.

I hope this helps! Let me know if you have any other questions by leaving them in the comment section below.

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