WhatsApp has banned over 2 million accounts (in India only) to curb abuse and prevent harmful behavior on the platform in August. This is contained in the latest transparency report from WhatsApp, published to comply with the new Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021. It was also revealed that a total of 222 ban appeals were made by users and the India Grievance Officer during the mentioned timeframe and 41 accounts were ‘actioned’.
WhatsApp’s India transparency report revealed that the rate of cyber abuse and other bad behavior is on the rise in India. It reported that it banned a total of 2,070,000 accounts in one month and it was also gathered that a total of 222 ban appeals were made by users and only 41 were acted upon.
WhatsApp banned 2,070,000 accounts in India over cyber abuse and other behavior.
The report further confirmed that a total of 420 user queries were received in t of the 222 ban appeal made, 105 were queries regarding account support, and 76 reports were received by WhatsApp regarding product and other support. There were 17 reports received by WhatsApp regarding safety as well.
The India Grievance Officer who is responsible for acting upon the complaint made regarding the ban acted upon only 41 accounts out of the 222 ban appeals received.
WhatsApp reported that out of all accounts banned in August, 25% of them all are India accounts. It says most of the banned accounts are mostly for bulk messaging or spam while others have more abuse or messages.
WhatsApp in its attempts to harm Harmon its platform has created tools that detect abuse at three stages of an account’s lifestyle — at registration, during messaging, and in response to negative feedback, which it receives in the form of user reports and blocks.